Shipping and Returns

Delivery

All delivery time-frames stated are estimated and may be subject to change. Please note, for International deliveries, local import duties and charges may apply. For further details, please refer to our Delivery page

Standard delivery time is 1-2 working days.

Returns Policy

As an EU consumer, you have up to 14 days from the day after you receive your order to cancel.

You can cancel your contract for the sale of goods from us using our cancellation form, or alternatively by contacting our Customer Services team by phone or email.

• You will have to bear the direct cost of returning the goods and they must be returned within 14 days from the day on which you communicate your cancellation of the contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. The product has to be in perfect condition (replicas can not be used in the fields or shooting range) and packed like customer get from www.outdoorzone.ie.
• If you cancel your order we will reimburse you within 14 days from when we receive the goods back or when we receive proof you have sent the goods back (whichever is earlier).
• We will reimburse all payments received from you, without the costs of delivery. We may make a deduction from the reimbursement for any ‘diminished value’ of goods e.g. worn clothing.
• We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed.

WARRANTY

The warranty for all replicas is 6 months from the date of purchase. Buyer is obligated to cover shipping cost to the outdoor zone. Seller covers shipping cost fixed/exchanged product to the customer.